Last Updated: 14th of Aug 2023

1. Introduction

Welcome to kith2kin® shop (“we,” “our,” or “us”), owned and operated by KLW Sp. z o. o. These Terms govern your use of our website (“Website”) and any purchases made through our Website. By accessing and using our Website and making purchases, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our Website.

2. Age and Eligibility

2.1. By using our Website and making purchases, you represent that you are at least 18 years old or the age of majority in your jurisdiction. If you are under the age of 18 or the age of majority, you may only use our Website with the consent and involvement of a parent or legal guardian.

3. Intellectual Property

3.1. All content and materials on our Website, including but not limited to images, logos, text, graphics, and software, are protected by intellectual property rights, including copyright, trademark, and other laws. You may not use, reproduce, modify, or distribute any content from our Website without our prior written consent.

4. Product Information and Pricing

4.1. The price of products indicated on the product page is the price for 1 square meter of the most popular material on our Website.

4.2. The final price of your order is calculated based on the area of ​​the order, selected material, as well as additional options that the User has selected when setting up the order.

4.3. The price of all Products includes VAT, but excludes shipping costs and customs duties.

4.4. Prices are subject to change without notice.

5. Placing Orders and Payment

5.1. By placing an order on our Website, you are making an offer to purchase the products selected at the specified price, subject to these Terms.

5.2. We reserve the right to accept or reject any order for any reason, including but not limited to the availability of products, errors in product information or pricing, or suspicion of fraudulent activity.

5.3. Payment for orders must be made at the time of purchase using the available payment methods on our Website. We use secure payment gateways to protect your financial information.

6. Shipping and Delivery

6.1. We will make reasonable efforts to deliver the products to the address provided during the ordering process within the estimated delivery timeframes, which shouldn’t exceed more than 10 business days. However, we are not responsible for delays beyond our control.

6.2. Shipping costs, if applicable, will be displayed during the checkout process. Any additional taxes or customs duties shall be your responsibility.

7. Returns and Refunds

7.1. We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our separate Return Policy for information on how to request a return and receive a refund or exchange.

8. Limitation of Liability

8.1. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our Website or the purchase of products.

9. Indemnification

9.1. You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of our Website, violation of these Terms, or your infringement of any rights of a third party.

10. Modification of Terms

10.1. We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective upon posting the revised Terms on our Website. Your continued use of our Website after the posting of the revised Terms constitutes your acceptance of the changes.

11. Disputes

11.1. In the event of a dispute that we do not succeed in resolving, we adhere to the guidelines outlined by the Polish Consumer Protection Act and the Consumer Protection Cooperation Regulation of the European Union (Regulation (EU) 2007/2004). Any dispute should be addressed through either the Consumer Ombudsman (Rzecznik Praw Konsumenta) in Poland or the European Commission’s Online Dispute Resolution platform (EU ODR).

12. Contact Us

12.1. If you have any questions, concerns, or feedback regarding these Terms or our Website, please contact us at:


ul. Kielecka 41A/8, 02-530, Warsaw, Poland, 

Registration number (Numer KRS): 0000719719

VAT ID: PL9223057591

[email protected]